Harry Chapin Food Bank of Southwest Florida

Position Title: Data Analyst

FLSA Status: Full-time, Regular non-exempt

Immediate Supervisor: Director of Programs

Employees Supervised: Volunteers and/or interns occasionally

Position Summary: Plan, implement, train, maintain, and provide support regarding roll out of the service insight data tracking software in the Programs Department throughout our service area: Hendry, Glades, Collier, Charlotte, and Lee counties.

Essential Duties and Responsibilities:

• Plan and lead data tracking software rollout
• Provide training, troubleshooting assistance, and technical support to database end users (staff, volunteers and Partner Agencies)
• Provide implementation support to new agencies and program locations
• Develop and update training materials for database tracking system in a variety of formats, including online/webinars, videos, and in-person training materials.
• Document software revisions or upgrades both internally and externally.
• Communicate with developers regarding bugs or updates needed in the system
• Ensure data quality control measures
• Manage data collection and complete reports and documentation on a regular basis
• Troubleshoot and respond to issues of Partner Agencies in need of support related to all HCFB systems
• Coordinate and improve regular reporting accuracy of data regarding agency outputs and outcomes.
• Provide data support to IT and other departments as needed.
• Develop SOPs for data reporting, analysis and use as required.
• Design continuous feedback process for service insight user support (e.g., meetings, peer support messing, etc.)
• Attend various networking and professional meetings
• Perform other related duties and assignments as required

Qualifications:

General:

• Adhere to HCFB expectations and values:
• Be active by moving quickly, getting things done and holding self and others accountable for results.
• Be constructive by providing solutions, displaying optimism, being respectful and fair.
• Be truthful by providing facts to support opinions, speaking up and not exaggerating.
• Humanize Hunger by putting a human face on it.
• Communicating in a professional, honest and open manner.
• Take time to have fun along the way.
• Believe in our mission and impact.
• Honesty, integrity and commitment to fighting hunger in Southwest Florida
• Must be a self-starter who is driven and capable of keeping track of multiple projects in a fast-paced environment.
• Must have excellent interpersonal skills with emphasis on customer service and ability to train or teach others with clarity, flexibility and organization;
• Must be highly organized with an ability to pay attention to detail;
• Must have the ability to build relationships with staff, volunteers, agency representatives and the general public.
• Must have clear understanding of and ability to articulate the mission of the HCFB.
• Must have the ability to complete work in an accurate, effective and timely manner.
• Must have the ability to perform physical labor as necessary to assist in achieving HCFB Mission.
• Valid Florida driver’s license.

Specific to Position:

• Bachelor’s degree from an accredited institution required in related field preferred; may be replaced with comparable experience.
• Minimum one year of relevant experience in non-profit, data management, or training coordinator and facilitation.
• Ability to add, subtract, multiply, and divide using a calculator required. Ability to manipulate data using a spreadsheet a strong plus. Ability to compute rate, ratio, and percent and to draw and interpret charts and graphs is also required.
• Excellent written and verbal communication skills.
• Requires public speaking and training facilitation to various audiences.
• Ability to work independently and effectively
• Strong attention to detail
• Experience working in databases
• Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook).
• Ability to listen, assess, and troubleshoot issues
• Sensitivity to diversity and the ability to work with people of different nationalities, ethnic origins, and socioeconomic levels is essential.
• Operate a personal vehicle on a daily basis to community partner sites, meetings and events.
• Bilingual ability in Spanish or Haitian Creole is highly desirable.

Working Conditions: The Data Analyst is expected to travel between Hendry, Glades, Collier, Charlotte and Lee counties in order to train and support database end users.

Job Type: Full-time

Pay: $20.00 – $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
Everyone is required to wear a mask and observe social distancing requirements. We have implemented a mandatory vaccine policy. All new hires must be fully vaccinated.

Education:

• Bachelor’s (Preferred)

Experience:

• data management: 1 year (Preferred)
• training: 1 year (Preferred)
• Microsoft Excel: 5 years (Preferred)
• Nonprofit management: 4 years (Preferred)
• Database management: 1 year (Preferred)

Work Location: One location

Make-A-Wish® Southern Florida
Job Description
TITLE: Regional Manager – Southwest
LOCATION: Southwest Regional Office
REPORTS TO: Regional Director Southwest/Suncoast
STATUS: Exempt

JOB SUMMARY:
The Regional Manager is responsible for building Make-A-Wish’s presence and maintaining a strong fundraising base throughout the Southwest Florida Region.

SPECIFIC RESPONSIBILITIES:

Individual Donors

Local Corporate and Event Sponsorships

Research and identify Corporate Sponsors for all Internal and External Events

Develop Sponsorship Packages for events

Conduct asks to secure all sponsorships

Steward all Corporate Sponsors

Donor Care/ Adopt-A-Wish

Execute a comprehensive donor acknowledgment and recognition plan to support all donors

Identify eligible wishes for sponsorship

Research appropriate wishes for donors

Link wishes and donors in Raiser’s Edge

Follow current AAW procedure / through creation and delivery of recognition

Coordinate Wish deliveries and reveals to engage donors

Internal Events

Assist with leading Internal events

Work with committees to secure sponsorships and grow relationships

Grants/ Foundations

Identify grant opportunities

Steward and maintain relationships with

Donor Celebration

Coordinate all logistics of a Donor Celebration event

Volunteers/Interns

Working with the Volunteer Manager to assist in the recruitment

Recruit and manage office interns

Assist with volunteer appreciation events

Other responsibilities include but not limited to:

Solicit and secure new external events and Kids for Wish Kids fundraisers

Identify speaking opportunities

Identify media opportunities with Brand Advancement team

Knowledge of Software

Microsoft Office Suite (Word, Excel, Outlook, Publisher, PowerPoint)

Other Duties

Attend events as required in both Suncoast and Southwest Region (Bradenton to Naples)

Attend committee meetings as required

Other duties as assigned

TO APPLY
Email resume and cover letter to:
Taylor Marini
Regional Director – Southwest/Suncoast
tmarini@sfla.wish.org

TITLE: Special Events Coordinator (Southwest Florida)
LOCATION: Southwest Florida Regional Office
REPORTS TO: Regional Manager
STATUS: Non-Exempt
JOB SUMMARY:
This position works to help fulfill the Make-A-Wish mission by coordinating the region’s two signature events (Wishmaker’s Ball and Walk for Wishes) and building and maintaining relationships with local corporate partners.
SPECIFIC RESPONSIBILITIES:
Wishmaker’s Ball
Lead Ball committee
Collaborate with event chairs and committee
Responsible for event logistics
Review event contracts
Adhere to event budget
Coordinate collaterals and mailings
Work with Regional Manger to solicit sponsorships
Solicit guests
Solicit and process all auction items and packages
Post event stewardship of attendees and donors
Analysis of event for improvement

Walk For Wishes
Lead Walk committee
Collaborate with event chairs and committee
Responsible for event logistics
Review event contracts
Adhere to event budget
Coordinate collaterals and mailings
Work with Regional Manger to solicit sponsorships
Solicit guests
Post event stewardship of attendees and donors
Analysis of event for improvement

Local Corporate Partners
Develop partnerships with volunteer groups for in-kind donations, sponsorships and
fund-raising
Sponsorships

Interns
Oversee interns that support Wishmaker’s Ball and Walk for Wishes

Other Duties
Attend events as required in both Suncoast and Southwest Region (Bradenton to Naples)
Attend committee meetings as required
Other duties as assigned

Knowledge of Software
Microsoft Office Suite (Word, Excel, Outlook, Publisher, PowerPoint)

TO APPLY
Email resume and cover letter to:
Taylor Marini
Regional Director – Southwest/Suncoast
tmarini@sfla.wish.org

TITLE: Community Engagement Coordinator (Southwest Florida)
LOCATION: Southwest Florida Regional Office
REPORTS TO: Regional Manager
STATUS: Non-Exempt

JOB SUMMARY:
This position works to help fulfill the Make-A-Wish mission by coordinating the Kids for Wish Kids program
(including the Youth Leadership Committee and their signature events), recruiting and organizing external
events, and executing asks for auctions to support the region’s signature events.

SPECIFIC RESPONSIBILITIES:
Kids For Wish Kids
Identifying event opportunities
Providing support for Kids For Wish Kids events
Oversight/coordination of the Youth Leadership Committee and their annual fund raiser
Stewarding parents, educational institutions and professionals, and club/sport/civic leaders

Mac and Cheese Challenge
Responsible for event logistics
Collaborate with Community Engagement Coordinator and YLC
Review event contracts
Adhere to event budget
Coordinate collaterals and mailings
Solicit sponsorships
Solicit guests
Post event stewardship of attendees and donors
Analysis of event for improvement

External Events
Sourcing new external events
Providing support for external events
Promoting events open to the public
Meeting with donors post-event for analysis
Stewarding event donors

National Corporate Partners
Develop local relationships with all National Partners
Facilitate needs for cause related marketing campaigns and other initiatives

Volunteers and Interns
Oversee interns that support Community Engagement
Coordinate coverage at events
Act as ‘day of’ contact for events
Steward volunteers

Clubs/Civic and Awareness Events
Solicit speaking opportunity and grant research with local clubs and civic organizations
Celebration of Life
Open Houses (a minimum of two annually)

Mail / Bank Deposit/ Acknowledgement Letters
Create and enter donations into batch
Complete banking deposit paperwork
Follow all audit procedures
Retrieve and process mail
Prepare all donor acknowledgment letters
Enter in donor database
Photocopy for event / program specific binders
Follow all audit procedures

Other Duties
Attend events as required in both Suncoast and Southwest Region (Bradenton to Naples)
Attend committee meetings as required
Other duties as assigned

Knowledge of Software
Microsoft Office Suite (Word, Excel, Outlook, Publisher, PowerPoint)

TO APPLY
Email resume and cover letter to:
Taylor Marini
Regional Director – Southwest/Suncoast
tmarini@sfla.wish.org

Inside Sales Representative

Home-Tech Fort Myers, FL 33966 Full-time

Job details

Job Type Full-time

Qualifications

• Bachelor’s (Preferred)
• Sales Experience: 3 years (Preferred)
• Driver’s License (Preferred)

Full Job Description

Service Agreement Inside Sales Representative

Employee owned Home-Tech is now seeking an experienced inside sales representative to sell Service Agreements/home warranties to home owners, build long term relationships with our Members and help grow the customer base. Prior sales experience, proven closing ability and professionalism is required. We seek a friendly, organized person who is as comfortable making outgoing calls as taking incoming calls. Customer service experience would be beneficial. Salary and commission to be discussed at interview time period.

Since 1981, Home-Tech has lead in SW Florida in the in-home service arena, providing over 1500 appliance repairs and 500 air conditioning repairs a week. We have the most popular Service Agreement in SW Florida. We service 5 counties in Southwest Florida. Established in 1981, Home-Tech has locations in Manatee County and Lee County Florida.

Starting salary is $16 to $18 an hour based on experience PLUS commission.

Duties Include:

Explain to customers the details and sell the service agreement.

• Follow-up on inbound internet leads and calls using CRM
• Self source leads through outbound cold calls and emails
• Understand Home-Tech Service Agreement programs, customer needs and requirements
• Qualify leads to be distributed to outside sales reps
• Assist customers in scheduling service and other needs
• Attend staff meetings
• Perform other light administrative work
• Must be friendly, outgoing, organized, a quick study and love to talk on the phone all day.

About Home-Tech:

• Employee Owned
• Established in 1981
• Leader in air conditioning and appliance sales, repairs, installation, plumbing, and Service Agreements
• Professional, well-trained technicians
• Offers outstanding, concierge-type customer service
• Highly popular Service Agreement membership program
• Member Appliance Centers in Fort Myers and Bradenton near Lakewood Ranch
• Servicing Lee, Collier, Charlotte, Sarasota & Manatee Counties

Employee Benefits and HR Services

• Stock – EMPLOYEE OWNERSHIP
• Generous salary plus commission (to be discussed in interview process)
• Medical, Dental, Vision, Hospitalization, Life, and Disability Insurance
• PAID Vacation
• PAID Holidays
• 401(k) with Employer Match
• Voluntary Benefits
• Employee Assistance Program
• Health Savings Accounts
• Flexible Spending Account

Job Type: Full-time

Pay: $16.00 – $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Commission pay

Education:

• Bachelor’s (Preferred)

Experience:

• Sales Experience: 3 years (Preferred)

License/Certification:

• Driver’s License (Preferred)

Work Location: One location