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What makes us different from other processors
Higher Standards is dedicated to providing the highest level of customer service to our merchants and affiliate partners. With nearly $2 billion in annual transactions, we combine the stability of a large processor with the heart and soul of a small business. At Higher Standards, we care about relationships, not just transactions.
There’s a reason that our customer retention is significantly higher than the industry average. Look at the unique benefits we offer to all of our customers:
• Higher service. When you need help, we respond – personally. No endless phone trees and voice mails here. Our team has a combined total of more than 100 years’ experience in merchant service; we answer when you call and we solve your problems.
• Higher performance. Our terminal, POS, and virtual gateway solutions make all transactions quick and easy. Custom reports help you better manage your business. An you get online access to all your statements and batches. Credit card processing has never been easier.
• Higher trust. We run our business for you. Our rates and fees are guaranteed, and there are no termination fees. If you don’t like our service, you’re not stuck in a long-term contract.
• Higher professionalism. We hire sales professionals and customer support people that not only understand our standards, but live by them each day. Our sales training program for new professionals, as well as those with more experience, is an on-going process. We believe in keeping a step ahead of the trends, new technology and consultative services.
• Higher profits. We tailor your processing solution to your specific business so you pay the lowest rates possible. And if you’re a B2B company, our Level 3 interchange rates can save you up to a third from your previous rates.
• Higher giving. We offer special programs for churches and non-profit organizations. And our unique GIVE BACK program lets any business donate a portion of their transaction fees to the church or charity of their choice.
• Higher standards. As our name implies, Higher Standards are what we believe in, reflected in both our business practices and our involvement in the community. As a family-owned business, we are committed to making a difference in the lives of those in need – both in our community and around the world. We’re more than just a payment processing company. Because we are blessed, it is our goal to always be involved in the world around us and share our blessings with others.

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Shawn M. Williams CPA LLC