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Fall 2022 Schedule

Fall Session starts October 6th
Sign up for Fall sessions of Guests First, a free educational program that offers customer service skills training to front-line and management professionals throughout Lee County. This training offers a unique opportunity for participants to enhance their self-awareness, engage in group activities, and have fun.

The program consists of eight modules, each lasting 2.5 hours. The classes are held at industry partner locations throughout Lee County. Those who successfully complete the Guests First program and pass the American Hotel Lodging & Education Institute (AHLEI) examination will earn the globally recognized credentials of a Certified Guest Service Professional (CGSP).
Click here for more information.
Questions? Email or call 239-338-3500 and ask for the Guests First team:

Dr. Nicole King-Smith, CHT, CGSP, Hospitality Training Manager
Crystal Wanke, Hospitality Customer Service Training Specialist

Visit our website www.VisitFortMyers to learn more!

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